Shipping policy

📦  YOUR ORDER SHIPS FROM THE DAISY VILLAGE IN ALVA, OKLAHOMA 

Our preferred shipping method will be USPS Ground Advantage 2-5 Day, depending on location in USA.

We do not ship to Canada or Internationally at this time.

SHIPPING FAQ

• FREE SHIPPING on order $50 & UP | USPS 2-5 DAY GROUND ADVANTAGE
• $9.99 on order $49.99 & Under | USPS 2-5 DAY GROUND ADVANTAGE
• All items are shipped with tracking that is sent via email once order is processed.
• Standard Delivery is 2-5 working business days from the time your order is shipped. Please take into consideration weekend and holidays. If you are needing special accommodation or rush delivery -- please give us a call for rates. 
• We are not responsible for package delays due to USPS schedule, once the package is received at the post office they are no longer under our control. It is the Customers responsibility to file claims to Lost or Stolen items. We are not responsible for incorrect shipping information given by customers. 

SHIPPING TIMEFRAME

• Orders placed will be processed next business day. We do not ship orders on Saturday, Sunday or Monday. 
  
• Orders placed during the weekend or holidays will be processed the next business business day. (If we are unable to ship due to Out of Stock items or if there is a problem with your order we will contact you via email.)

 
WHAT IF I NEED MY ORDER SHIPPED FASTER?
Just let us know! We can provide overnight shipping and invoice you for the additional shipping cost for an overnight delivery to your address.
 
KENDRA SCOTT FINE JEWELRY SPECIAL CARE & SHIPMENT 

PLACING AN ORDER

• Once a successful order is placed a confirmation email will be sent to you indicating your order has been received. If you do not receive this email please check your SPAM/JUNK Mail Folder.
• Once an order is processed it can't be canceled. If you have any questions or concerns please call 580-327-3467.
• Once your order is shipped you will receive a confirmation email with a tracking number.

OUT OF STOCK ITEMS
Your item may be out of stock or be delayed due to customer confirmation before shipping. We will contact you if we are unable to full-fill order.

HOW DO I USE A PROMOTIONAL CODE?
Once you've reached the checkout stage, enter your promotional code into our discount bar, enter the correct code and click 'Apply'. If the code is valid, your discount will be applied! Please note, only one promotion/discount code is redeemable per order. Sale Items, Fine Jewelry & Specialty Items are excluded from Discounts. Some Exclusions Apply.

IN-STORE PICK UP @ THE DAISY VILLAGE - ALVA,OK

If you wish to use our In Store Pickup option select - PICK UP- as Delivery Option.

• An email will be sent to you showing your order is fulfilled & ready to pickup at 

• All orders placed are ready to be picked in 2 business days in most cases -- If you have questions regarding your order fulfillment, please use our contact form.
  
• Pop Ups & Showroom Events may delay store pickup times.
• Courtesy texts are given if items have not been picked up in 3 business days
• Orders that have not been claimed within 7 business days will be marked abandoned & refunded